Find quick answers to the questions customers ask most. For a specific order, our contact page is the best place to reach us.
Shopping & orders
How do I place an order?
Choose your product, select an available size or other variant, add it to your bag, then continue to checkout to review your order and complete payment.
Can I change or cancel an order?
If you need a change, contact us promptly with your order details. Whether changes or cancellation are possible depends on your order's status.
Where can I see the price and any current offers?
Prices and applicable offers are shown on the product page and reviewed again at checkout. Offers may vary by item and availability.
Sizes & fit
How do I choose the right size?
Review the product's available sizes and any measurements or fit notes, then use our Size Guide. If specific measurements aren't shown, contact us before ordering.
What if my size is unavailable?
Unavailable sizes cannot be added to your bag. You can browse similar products or check back for updated availability; restocking isn't guaranteed.
Delivery & returns
How can I check delivery to my PIN code?
Enter your six-digit Indian PIN code in the checker on the product page. The checker validates the PIN format and can check Shopify shipping options for products already in your bag. Final availability and charges are confirmed at checkout.
What are the shipping charges and delivery times?
Available delivery methods, shipping costs and any estimates are shown at checkout based on your address and order. See Shipping Information for more details.
Can I request a return or exchange?
For eligibility and the next steps, review our Returns & Exchanges information and contact our team with your order details before sending an item back.
Wishlist & support
How does the wishlist work?
Tap the heart on a product to save it. You can review your saved items on the Wishlist page. The current wishlist stores saved items in your browser, so they may not sync across devices.
How do I reach Wellrobed?
Visit our Contact page and share your order details or product question. We'll use those details to help direct your request.
For confirmed order-specific information, use your checkout confirmation and contact the store directly. Product availability, shipping options and policy eligibility can vary.